Heathrow is one of the World’s busiest international airports. Known as the ‘Hub of the Civil Aviation World’, it is the largest airport in the UK, handling over 80 million passengers annually. With the ever-growing demand, Heathrow has had to constantly work on expanding and improving its terminals to future-proof its operations. For this, Mace, one of the leading contractors in the UK, is appointed to provide consultancy, logistics, and contracting services to deliver the various projects across Heathrow Airport.
The challenges
- Labor-intensive manual process leading to poor coordination
- Limited collaboration between the Mace team and suppliers
- 20 hours spent per week on the planning and review process
The Solution
- Proven success with the first pilot – rolled out from 2 to 14 projects in 6 months
- Provided a common platform for the supply chain
- Worked with the team at the ground to define and align processes with tools
The Achievements
- 60% time saved in the overall processes
- Better project control with real-time updates
- Valuable flow of information with improvised Planning
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